This course includes:
Having the ability to Root Cause an issue as it arises within a team or organisation is a hugely important skill to have. The successful teams of the future are not going to be those who bring in a raft of Consultants every time things start to go wrong within a process or department. No, the successful teams will be those that have the knowledge and skills to fix these issues as and when they arise! By completing this course, you will start to make yourself so valuable to your team or, as a leader, your organisation, the opportunities that arise for you will be endless.
In this course, you will learn:
- What is a root cause analysis?
- What is the process required to conduct an RCA?
- The purpose and importance of RCA.
- Tools and methods required for RCA.
- Key points to consider when running an RCA.
- A case study example.
Plus many more areas will be covered in this course.
Who this course is for:
6 sections - 18 lectures - 01:16:35 total length
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Hi there, my name is Robert Chapman.
I have been working as a Business Improvement professional for many years now. In doing so, I have learned a number of key lessons about Business, People and Processes.
The work I have done has been to save organisations money, make them and their teams more productive and efficient and future proof their operations. Specifically, I am an expert in:
- Lean Six Sigma.
- Root cause analysis.
- Process Improvement.
- Automation of processes.
- Business Case creation.
- Wider Business Improvement (such as cultural change, reporting and transition of work around the globe).
I shall be loading course content on Udemy around the topic of Business Improvement so please do check out the courses of offer.